Welcome to Entwino (entwino.in), a registered brand owned and operated by Smart Way Corporation ("we," "our," or "us"). We are committed to protecting your privacy and ensuring a secure shopping experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our e-commerce platform and purchase our assembled computers, accessories, and electronic devices.

1. Information We Collect

We collect information that you provide directly to us, as well as information automatically generated when you interact with our storefront:

• Personal Data: When you create an account, place an order, or contact customer support, we collect identifiable information such as your name, shipping address, billing address, email address, phone number, and account credentials.

• Payment Information: All financial transactions are processed securely through authorized third-party payment gateways. We do not store your full credit card details or bank account credentials on our servers.

• Device and Usage Data: When you browse our website, our servers automatically collect log data, including your IP address, browser type, operating system, referring URLs, pages viewed, and access times.

2. How We Use Your Information

We use the collected information for various operational and business purposes, including:

• Fulfilling Orders: To process transactions, assemble your custom hardware configurations, ship products, and send tracking information.

• Customer Support: To respond to your product inquiries, troubleshoot component issues, and manage warranty or technical services.

• Marketing & Promotions: To send you updates on new hardware arrivals, exclusive accessory discounts, or promotional campaigns (you may opt out at any time).

• Security & Fraud Prevention: To monitor transactions for fraudulent activity and protect the integrity of our digital storefront.

3. Sharing Your Information

We do not sell or rent your personal data to third parties. We only share information with trusted service providers essential to our operations:

• Logistics & Delivery Partners: To safely deliver your custom computers and hardware accessories to your doorstep.

• Payment Processors: To securely authorize and complete payment transactions.

• Legal Compliance: If required by law, regulation, or legal process, we may disclose your information to comply with valid government requests.

4. Data Security

We implement robust administrative, technical, and physical security measures, including SSL encryption, to safeguard your personal information against unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet is 100% secure.

5. Your Rights and Choices

Depending on your location, you may have specific rights regarding your personal data:

• Access & Correct: You can update your profile or account information directly by logging into your customer account dashboard.

• Data Deletion: You can request the permanent deletion of your personal account data by contacting our support desk.

• Cookie Management: Most web browsers allow you to manage or disable cookies through your specific browser settings.

6. Updates to This Policy

We reserve the right to modify this Privacy Policy at any time. Any updates will be posted directly on this page with a revised "Last Updated" date.

7. Contact Us

For any questions, concerns, or requests regarding your privacy, please reach out to us at:

• Brand Name: Entwino

• Parent Company: Smart Way Corporation

• Email: support.01@entwino.in

• Address: B6, Cine Star, City Star, Central Spine, Vidhyadhar Nagar, Jaipur 302039